If you’re having trouble with setting up or connecting to your Panoply data warehouse in Stitch, try these troubleshooting steps before reaching out to support.

Invalid Panoply Credentials

If you’ve recently reset your password in Panoply, you’ll also need to update it in Stitch. Try entering your new password in the Destination Settings page to see if this resolves any invalid credentials / connection failure errors.

  1. On the Stitch Dashboard page, click the Destination tab.
  2. Click the Set a New Password link under the Password field.
  3. Enter your new Panoply password.
  4. Click the Update Settings button.

Contact Support

If you’re still running into problems with Panoply in Stitch, reach out to Stitch support.

If you’re experiencing issues inside of Panoply, reach out to Panoply support.

Questions? Feedback?

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