Analyze your Freshdesk data with IBM Cognos
Stitch is a no-maintenance pipeline for consolidating all your data (including Freshdesk) to modern analytics warehouses and storage platforms, powering rapid reporting in IBM Cognos.
Integrate Freshdesk and IBM Cognos with your data warehouse to turn your data into actionable insights.
Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.
Stitch offers detailed documentation on how to replicate all your Freshdeskdata to your central warehouse today.
IBM Cognos lets business users create compelling visualizations and dashboards on the fly. It delivers all the functions of traditional BI and augments them with AI-driven elements and self-service features that deliver stronger insights.Learn more about IBM Cognos
From Freshdesk toGoogle Analytics,the tools that power your operations create incredibly valuable data—but it's locked up in silos. With Stitch as your data pipeline, you can break down those barriers in minutes.
Stitch easily connects to your data wherever it lives and automatically copies it to a central data warehouse: a single source of truth that holds insights from every corner of your organization.
From there, it’s easy to connect your warehouse to IBM Cognos.
Years ago, building a data infrastructure meant maintaining custom ETL scripts and loading data to expensive, on premises storage. Skip that. Stitch helps today’s most successful organizations leverage the power of the cloud to optimize their analytics.
See why 82% of businesses are prioritizing new technologies for analytics and business intelligence.
Stitch delivers your data to storage platforms purpose-built for fast data analysis.
Here’s a sample of the raw Freshdesk data that Stitch will replicate to your analytics warehouse:
Info about the agents in your Freshdesk account.
Info about replies and public/private notes added to the tickets in your Freshdesk account.
Info about the tickets in your Freshdesk account.
Info about the customers or potential customers that have filed support tickets in any of the channels in your Freshdesk account.
I was looking into ways of consolidating data from third-party SaaS tools we’re using in our operations, including Freshdesk, Chargebee, and Close, as well as our own internal data sources. I chose <stront>Stitch</strong?.
Stitch integrates with leading databases and SaaS products. No API maintenance, ever, while you maintain full control over replication behavior.
Amazon Aurora MySQL
Amazon Aurora PostgreSQL
Amazon RDS for MariaDB
Amazon RDS for MySQL
Amazon RDS for Oracle Database
Amazon RDS for PostgreSQL
Amazon RDS for SQL Server
Amazon S3 CSV
Google Analytics 360
Google Cloud SQL MySQL
Google Cloud SQL MySQL
Google Cloud SQL PostgreSQL
Google Search Console
Microsoft Advertising (Bing Ads)
Microsoft Azure SQL Server Database
Microsoft SQL Server
Netsuite Suite Analytics
Oracle Netsuite Bronto Marketing Platform
Salesforce Marketing Cloud