Cookie Policy

Last updated July 2020

This Cookie Policy explains how Stitch, Inc. (“Stitch”"we""us", and "ours") use cookies and similar technologies to recognise you when you visit our websites at ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are pieces of code that allow for personalisation of our website experience by saving your information such as user ID and other preferences. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it, and the marketing messages we send to you more relevant to your interests. We may also share this information with third parties who provide a service to us for this purpose.
  • Third party cookies. Please be aware that advertisers and other third parties may use their own cookies tags when you click on an advertisement or link on our website. These third parties are responsible for setting out their own cookie and privacy policies.

The specific types of first and third party cookies served through our Websites are described in the table below:

Cookie Name Party setting cookie When will the cookie expire? When is the cookie set? How the information colelcted by the cookie is used
google analytics1

Stitch, Inc 2 years When you first visit our website

We use Google Analytics to:

  • monitor and analyse how users use our website and our Service, in order to better understand how users interact with our website and our Service;
  • recognise you and link the devices you use when you visit our website or use our Service;
  • tailor our advertisements and content to you.

For more information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's "How Google uses data when you use our partners' sites or apps" located at

You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here

google analytics2

Stitch, Inc 2 days When you first visit our website

Stitch, Inc 2 years When you first visit our website

We use Snowplow to measure anonymous click behaviour on the website and traffic to our website in order to improve user experience on our website.


Stitch, Inc 1 day When you first visit our website

Stitch, Inc 1 year When you first visit our website

Stitch, Inc 20 years When you first visit our website

Intercom is a support chat application which is integrated into our Service. This cookie keeps track of intercom users in order to connect them back to past conversations if they leave the page and come back, by providing an ID number that Intercom associates with the website visitor.

autopilot AutopilotHQ, Inc 1 year When you first visit our website

Autopilot collects information about how users access and use our website and Service, such as IP address, browser type, domain name, referring URL, page views and information relating to the device through which users access our website. For more information about how Autopilot uses your personal data, please refer to Autopilot's privacy policy at

We use this service to monitor how users use our Service to:

  • determine products and services that may be of interest to you for marketing purposes; and
  • monitor and improve our Service and business, and to help us develop new products and services.

How can I control cookies?

The cookies we use are designed to help you get the most from the website but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our website. These settings will typically be found in the "options" or "preferences" menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the "Help" option in your browser for more details.

  1. Cookie settings in Internet Explorer
  2. Cookie settings in Firefox
  3. Cookie settings in Chrome
  4. Cookie settings in Safariweb and iOS

If you only want to limit third party advertising cookies, you can turn such cookies off by visiting the following links (please bear in mind that there are many more companies listed on these sites than those that drop cookies via our website):

  1. Your Online Choices
  2. Network Advertising Initiative
  3. Digital Advertising Alliance

Cookies and CCPA Compliance at Stitch

If you are a California consumer, you direct Stitch to share your personal information when you accept cookies on our websites. If you do not want Stitch to share your personal information via cookies, please click the "Decline" button on the website cookie banner.

Stitch does not sell personal information of California consumers, and does not discriminate against any California consumers for exercising their rights under the California Consumer Privacy Act.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at