Two powerful tools, together

Integrate Freshdesk and Databricks to turn your data into actionable insights.

About Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.


Stitch offers detailed documentation on how to sync all your Freshdesk data today.

Stitch Freshdesk Documentation

About Databricks

Databricks provides a Unified Analytics Platform powered by Apache Spark for data science teams to collaborate with data engineering and lines of business to build data products. Its fully managed, scalable, and secure cloud infrastructure reduces operational complexity and total cost of ownership.

Learn more about Databricks

Stitch makes it easy to get data into Databricks.

Follow these three steps:

Data flowing out of Freshdesk

Connect Freshdesk to Stitch

Quickly connect your Freshdesk account to Stitch, choose your data, and replicate on a schedule you define.

Data flowing through Stitch logo

Send your data to the leading warehouses

Stitch delivers your data to the analytics warehouse of your choice. Don't have a warehouse yet? No problem. Stitch can provision one for you.

Data flowing into an analytics warehouse

Connect your warehouse to Databricks

In most cases, it's simply a matter of providing access credentials. Stitch helps you focus on analysis, not data consolidation.

Data flowing into Databricks

Expected Freshdesk data

Here’s a sample of the raw Freshdesk data that Stitch will replicate to your analytics warehouse:

Agents

Info about the agents in your Freshdesk account.

Integrations Table Icon Table name: agents

Conversations

Info about replies and public/private notes added to the tickets in your Freshdesk account.

Integrations Table Icon Table name: conversations

Tickets

Info about the tickets in your Freshdesk account.

Integrations Table Icon Table name: tickets

Contacts

Info about the customers or potential customers that have filed support tickets in any of the channels in your Freshdesk account.

Integrations Table Icon Table name: contacts

View all tables

Freshdesk to your data warehouse in minutes

Stitch delivers all your data to the leading data lakes, warehouses, and storage platforms.

Using Singer in conjunction with Stitch's Import API has made building our own ETL incredibly simple and scalable.

Arvind Ramesh

Data Scientist, Envoy

Why our customers choose Stitch

Stitch is a simple, powerful ETL service built for developers. Stitch connects to your first-party data sources – from databases like MongoDB and MySQL, to SaaS tools like Salesforce and Zendesk – and replicates that data to your warehouse. With Stitch, developers can provision data for their internal users in minutes, not weeks.

Explore all of Stitch's features
Simple Integrations Icon Simple setup
Start replicating data in minutes, and never worry about ETL maintenance.
Integration Infrastructure Icon Own your own data infrastructure
Stitch replicates to your warehouse, meaning you’re always in control.
Replication Features Icon Mature replication engine
Accurate data from any structure, all the time.
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Connect to your ecosystem of data sources

Stitch integrates with leading databases and SaaS products. No API maintenance, ever, while you maintain full control over replication behavior.