Two powerful tools, together

Integrate Zendesk and SAP Lumira to turn your data into actionable insights.

About Zendesk

Zendesk is a customer service platform.


Stitch offers detailed documentation on how to sync all your Zendesk data today.

Stitch Zendesk Documentation

About SAP Lumira

SAP Lumira Discovery lets you consider relevant data for specific business questions, visualize it, and represent it in graphical formats such as bars, lines, and heat maps. You can build BI visualizations to gain and share insight via dashboards, infographics, and presentations.

Learn more about SAP Lumira

Stitch makes it easy to get data into SAP Lumira.

Follow these three steps:

Data flowing out of Zendesk

Connect Zendesk to Stitch

Quickly connect your Zendesk account to Stitch, choose your data, and replicate on a schedule you define.

Data flowing through Stitch logo

Send your data to the leading warehouses

Stitch delivers your data to the analytics warehouse of your choice. Don't have a warehouse yet? No problem. Stitch can provision one for you.

Data flowing into an analytics warehouse

Connect your warehouse to SAP Lumira

In most cases, it's simply a matter of providing access credentials. Stitch helps you focus on analysis, not data consolidation.

Data flowing into SAP Lumira

Expected Zendesk data

Here’s a sample of the raw Zendesk data that Stitch will replicate to your analytics warehouse:

Tickets

This table records all ticket details, including the requester and assignee IDs.

Integrations Table Icon Table name: tickets

Audits

This table contains information about activity associated with a ticket, including status changes and both customer and agent responses.

Integrations Table Icon Table name: audits

Groups

Groups are how agents are organized in your Zendesk account. The groups table records information such as the gruop ID, URL, name, and creation and update information.

Integrations Table Icon Table name: groups

Organizations

The organizations table records company information about your end-users such as the name, ID, associated domain names, tags, and any custom fields.

Integrations Table Icon Table name: organizations

Users

This table contains details on end-users and agents, including names and emails.

Integrations Table Icon Table name: users

Tags

The tags table contains a list of all the tags in your account.

Integrations Table Icon Table name: tags

View all tables

Zendesk to your data warehouse in minutes

Stitch delivers all your data to the leading data lakes, warehouses, and storage platforms.

With Stitch, we have complete control over our data consolidation process. We’re able to view the schema used by Stitch to sync Netsuite data, and select exactly which tables get synced.

Saqib Bedi

Product Manager, Charity Water

Why our customers choose Stitch

Stitch is a simple, powerful ETL service built for developers. Stitch connects to your first-party data sources – from databases like MongoDB and MySQL, to SaaS tools like Salesforce and Zendesk – and replicates that data to your warehouse. With Stitch, developers can provision data for their internal users in minutes, not weeks.

Explore all of Stitch's features
Simple Integrations Icon Simple setup
Start replicating data in minutes, and never worry about ETL maintenance.
Integration Infrastructure Icon Own your own data infrastructure
Stitch replicates to your warehouse, meaning you’re always in control.
Replication Features Icon Mature replication engine
Accurate data from any structure, all the time.
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Connect to your ecosystem of data sources

Stitch integrates with leading databases and SaaS products. No API maintenance, ever, while you maintain full control over replication behavior.