Two powerful tools, together

Integrate Zendesk and Pentaho to turn your data into actionable insights.

About Zendesk

Zendesk is a customer service platform.

Stitch offers detailed documentation on how to sync your Zendesk data.

Stitch Zendesk Documentation

About Pentaho

Pentaho is a BI software suite with a focus on big data analytics. Pentaho features tools around reporting, dashboard creation, data mining and data modeling.

Learn more about Pentaho

Expected Zendesk data

Here’s a sample of the raw Zendesk data that Stitch will replicate to your analytics warehouse:


This table records all ticket details, including the requester and assignee IDs.

Integrations Table Icon Table name: tickets


This table contains information about activity associated with a ticket, including status changes and both customer and agent responses.

Integrations Table Icon Table name: audits


Groups are how agents are organized in your Zendesk account. The groups table records information such as the gruop ID, URL, name, and creation and update information.

Integrations Table Icon Table name: groups


The organizations table records company information about your end-users such as the name, ID, associated domain names, tags, and any custom fields.

Integrations Table Icon Table name: organizations


This table contains details on end-users and agents, including names and emails.

Integrations Table Icon Table name: users


The tags table contains a list of all the tags in your account.

Integrations Table Icon Table name: tags

View all tables

Zendesk to Your Data Warehouse in Minutes

ETL your Zendesk data to the data warehouse of your choice.

We can customize and collaborate on our analyses, join across data sources, and produce reports that actually get used. Stitch makes all that possible.

Chris Hexton

Co-Founder, Vero

Why our customers choose Stitch

Stitch is a simple, powerful ETL service built for developers. Stitch connects to your first-party data sources – from databases like MongoDB and MySQL, to SaaS tools like Salesforce and Zendesk – and replicates that data to your warehouse. With Stitch, developers can provision data for their internal users in minutes, not weeks.

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Simple Integrations Icon Simple setup
Start replicating data in minutes, and never worry about ETL maintenance.
Integration Infrastructure Icon Own your own data infrastructure
Stitch replicates to your warehouse, meaning you’re always in control.
Replication Features Icon Mature replication engine
Accurate data from any structure, all the time.
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