Zendesk Support
Intellicus

Two powerful tools, together

Integrate Zendesk Support and Intellicus with your data warehouse to turn your data into actionable insights.

About Zendesk Support

Zendesk Support is a customer service platform. Stitch offers detailed documentation on how to replicate all your Zendesk Support data to your central warehouse today.

Stitch Zendesk Support Documentation

About Intellicus

Intellicus connects different types of data from multiple sources on one system for analysis. It can use data from sources such as RDBMSes, applications, social media platforms, data warehouses and data lakes, web services, and filesystems.

Learn more about Intellicus

Faster decisions with data. For your entire organization.

From Zendesk Support to Google Analytics, the tools that power your operations create incredibly valuable data—but it's locked up in silos. With Stitch as your data pipeline, you can break down those barriers in minutes.

Consolidate

Stitch easily connects to your data wherever it lives and automatically copies it to a central data warehouse: a single source of truth that holds insights from every corner of your organization.

Analyze

From there, it’s easy to connect your warehouse to Intellicus.

data-consolidation
Intellicus

The power of a modern analytics stack

Years ago, building a data infrastructure meant maintaining custom ETL scripts and loading data to expensive, on premises storage. Skip that. Stitch helps today’s most successful organizations leverage the power of the cloud to optimize their analytics.

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Data Warehouse: A Foundation for Business Intelligence →

See why 82% of businesses are prioritizing new technologies for analytics and business intelligence.

Icon/Checkmark Created with Sketch. Simple setup and maintenance
Today's cloud warehouses can be provisioned rapidly, and require little ongoing management.
Icon/Checkmark Created with Sketch. Nearly infinite computing power
With modern data warehouses it’s easy to transform your data as you analyze it, without bogging down your source systems or relying on slower, pre-load data transformations.
Icon/Checkmark Created with Sketch. Cost effective
Scalable storage and on-demand compute power lowers the cost of your analytics infrastructure—plus, there's no need to support in-house hardware and software.

Zendesk Support to your data warehouse in minutes

Stitch delivers your data to storage platforms purpose-built for fast data analysis.

Need a warehouse? Not a problem. You can provision one in seconds inside of Stitch.

Expected Zendesk Support data

Here’s a sample of the raw Zendesk Support data that Stitch will replicate to your analytics warehouse:

Tickets

This table records all ticket details, including the requester and assignee IDs.

Table name: tickets

Audits

This table contains information about activity associated with a ticket, including status changes and both customer and agent responses.

Table name: audits

Groups

Groups are how agents are organized in your Zendesk account. The groups table records information such as the gruop ID, URL, name, and creation and update information.

Table name: groups

Organizations

The organizations table records company information about your end-users such as the name, ID, associated domain names, tags, and any custom fields.

Table name: organizations

Users

This table contains details on end-users and agents, including names and emails.

Table name: users

Tags

The tags table contains a list of all the tags in your account.

Table name: tags

View all tables

Among the platforms we looked at, Stitch was the most cost-effective for us to connect to our five data sources: Mixpanel, Facebook Ads, Google Analytics, Google Ads, and Zendesk.

Sarah Touzani

Head of Operations, Creditspring

Connect to your ecosystem of data sources

Stitch integrates with leading databases and SaaS products. No API maintenance, ever, while you maintain full control over replication behavior.