Support category Paid integration Certified by Stitch

Expected Zendesk Support data

Here’s a sample of the raw Zendesk Support data that Stitch will replicate to your analytics warehouse:

Tickets

This table records all ticket details, including the requester and assignee IDs.

Table name: tickets

Audits

This table contains information about activity associated with a ticket, including status changes and both customer and agent responses.

Table name: audits

Groups

Groups are how agents are organized in your Zendesk account. The groups table records information such as the gruop ID, URL, name, and creation and update information.

Table name: groups

Organizations

The organizations table records company information about your end-users such as the name, ID, associated domain names, tags, and any custom fields.

Table name: organizations

Users

This table contains details on end-users and agents, including names and emails.

Table name: users

Tags

The tags table contains a list of all the tags in your account.

Table name: tags

View all tables

Learn more about syncing Zendesk Support data

Documentation

Detailed documentation on how to start syncing Zendesk Support data.

Zendesk Support Documentation

Manual Instructions

How to extract data from Zendesk Support and load it to Google BigQuery manually.

Zendesk Support to Google BigQuery Manually

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