Analyze your Desk.com data with Birst in minutes

Two powerful tools, together

Integrate Desk.com and Birst to turn your data into actionable insights.

About Desk.com

Desk.com is a customer service platform.

Stitch offers detailed documentation on how to sync all your Desk.com data today.

About Birst

Birst connects the entire organization through a network of interwoven virtualized BI instances on top of a shared analytical fabric. Birst’s user data tier allows self-service access to both governed and ungoverned data and metrics, and its adaptive user experience gives users a broad choice of self-service data consumption options.

Learn more about Birst

Stitch makes it easy to get data into Birst.

Follow these three steps:

Connect Desk.com to Stitch

Quickly connect your Desk.com account to Stitch, choose your data, and replicate on a schedule you define.

Send your data to the leading warehouses

Stitch delivers your data to the analytics warehouse of your choice. Don't have a warehouse yet? No problem. Stitch can provision one for you.

Connect your warehouse to Birst

In most cases, it's simply a matter of providing access credentials. Stitch helps you focus on analysis, not data consolidation.

Expected Desk.com data

Here’s a sample of the raw Desk.com data that Stitch will replicate to your analytics warehouse:

Cases

This table records all case details, including created and resolved timestamps.


                  Table name:
                  cases

Customers

This table includes the account details for all customers, including the user's name, email, and address.


                  Table name:
                  customers

Replies

This table records all customer and agent responses to a specific case.


                  Table name:
                  replies

Users

This table includes all details on your support agents, including their name and email.


                  Table name:
                  users

View all tables

Integrate your Desk.com data with Birst

Select your integrations, choose your warehouse, and enjoy Stitch free for 14 days.

Set up in minutes Unlimited data volume during trial 5 million rows of data free, forever

Desk.com to your data warehouse in minutes

Stitch delivers all your data to the leading data lakes, warehouses, and storage platforms.

Stitch allows us to focus on building our analytics infrastructure without worrying about managing the data pipeline. We get to spend less time on gathering data, and more time on hunting insights!

Jordan Ryan

CTO, Facet Interactive

Why our customers choose Stitch

Stitch is a simple, powerful ETL service built for developers. Stitch connects to your first-party data sources – from databases like MongoDB and MySQL, to SaaS tools like Salesforce and Zendesk – and replicates that data to your warehouse. With Stitch, developers can provision data for their internal users in minutes, not weeks.

Explore all of Stitch's features

Simple setup: Start replicating data in minutes, and never worry about ETL maintenance.
Own your own data infrastructure: Stitch replicates to your warehouse, meaning you’re always in control.
Mature replication engine: Accurate data from any structure, all the time.

Explore all of Stitch's features

Connect to your ecosystem of data sources

Stitch integrates with leading databases and SaaS products. No API maintenance, ever, while you maintain full control over replication behavior.