Two powerful tools, together

Integrate Desk.com and Birst with your data warehouse to turn your data into actionable insights.

About Desk.com

Desk.com is a customer service platform.

Stitch offers detailed documentation on how to replicate all your Desk.comdata to your central warehouse today.

Stitch Desk.com Documentation

About Birst

Birst connects the entire organization through a network of interwoven virtualized BI instances on top of a shared analytical fabric. Birst’s user data tier allows self-service access to both governed and ungoverned data and metrics, and its adaptive user experience gives users a broad choice of self-service data consumption options.

Learn more about Birst

Faster decisions with data. For your entire organization.

From Desk.com to Google Analytics, the tools that power your operations create incredibly valuable data—but it's locked up in silos. With Stitch as your data pipeline, you can break down those barriers in minutes.

Consolidate

Stitch easily connects to your data wherever it lives and automatically copies it to a central data warehouse: a single source of truth that holds insights from every corner of your organization.

Analyze

From there, it’s easy to connect your warehouse to Birst.

The power of a modern analytics stack

Years ago, building a data infrastructure meant maintaining custom ETL scripts and loading data to expensive, on premises storage. Skip that. Stitch helps today’s most successful organizations leverage the power of the cloud to optimize their analytics.

FREE RESOURCE

Data Warehouse: A Foundation for Business Intelligence →

See why 82% of businesses are prioritizing new technologies for analytics and business intelligence.

Simple setup and maintenance: Today's cloud warehouses can be provisioned rapidly, and require little ongoing management.
Nearly infinite computing power: With modern data warehouses it’s easy to transform your data as you analyze it, without bogging down your source systems or relying on slower, pre-load data transformations.
Cost effective: Scalable storage and on-demand compute power lowers the cost of your analytics infrastructure—plus, there's no need to support in-house hardware and software.

Desk.com to your data warehouse in minutes

Stitch delivers your data to storage platforms purpose-built for fast data analysis.

Need a warehouse? Not a problem. You can provision one in seconds inside of Stitch.

Expected Desk.com data

Here’s a sample of the raw Desk.com data that Stitch will replicate to your analytics warehouse:

Cases

This table records all case details, including created and resolved timestamps.

Table name:cases

Customers

This table includes the account details for all customers, including the user's name, email, and address.

Table name:customers

Replies

This table records all customer and agent responses to a specific case.

Table name:replies

Users

This table includes all details on your support agents, including their name and email.

Table name:users

View all tables

Stitch saves us a ton of time. Having a standard process to put the data in the warehouse and then feeding that data to a dashboard gives us more time to dig and uncover the story the data is telling us.

Kristen Allcorn

Data Analyst, NextAfter

Connect to your ecosystem of data sources

Stitch integrates with leading databases and SaaS products. No API maintenance, ever, while you maintain full control over replication behavior.