Most businesses have data stored in a variety of locations, from in-house databases to SaaS platforms. To get a full picture of their finances and operations, they pull data from all those sources into a data warehouse or data lake and run analytics against it. But they don't want to build and maintain their own data pipelines.

Fortunately, it’s not necessary to build everything in-house. We put together this ETL tool comparison guide to help you choose the product that’s the best fit for your business.

Overview

Informatica, Jitterbit, and Stitch are all popular platforms. Here's a side-by-side look at how they stack up against each other.

Focus Data integration, ETL Application integration Data ingestion, ELT
Database replication Full table; incremental via change data capture Full table Full table; incremental via change data capture or SELECT/replication keys
SaaS sources More than 80 More than 100 More than 100
Ability for customers to add new data sources Yes Yes Yes
Connects to data warehouses? Data lakes? Yes / Yes Yes / Yes Yes / Yes
Transparent pricing No No Yes
G2 customer satisfaction 4/5 4.7/5 4.8/5
Support SLAs Available Yes Available
Purchase process Requires conversation with sales Requires a conversation with sales Options for self-service or talking with sales. Also available from the AWS store.
Compliance, governance, and security certifications HIPAA, SOC 2, SOC 3, Privacy Shield HIPAA, GDPR, SOC 1 Type I and II, SOC 2 Type I and II HIPAA, GDPR, SOC 2
Data sharing Yes, through Informatica Cloud Yes Yes, through Talend Data Fabric
Vendor lock-in Annual contracts. No open source Annual contracts Month to month or annual contracts. Open source integrations
Developer tools Informatica Developer Tool, REST API, Connector Toolkit Jitterbit's Harmony API is designed for building integrations with data, apps, or devices Import API, Stitch Connect API for integrating Stitch with other platforms, Singer open source project

Let's dive into some of the details of each platform.

Transformations

Informatica

Informatica has been an on-premises product for most of its history, and much of the product is focused on preload transformations, which is an important feature when sending data to an on-premises data warehouse. Informatica includes a library of prebuilt transformations and the ability to build custom transformations using a proprietary transformation language.

Jitterbit

Jitterbit specializes in application integration — moving data from one application or platform to another. Each application has defined data structures, so Jitterbit often has to transform data from a source to fit the destination schema. Jitterbit lets users select preload transformations in a graphical interface. The platform bundles several kinds of transformations, and lets users write their own functions in JavaScript or Jitterbit Script.

Stitch

Stitch is an ELT product. Within the pipeline, Stitch does only transformations that are required for compatibility with the destination, such as translating data types or denesting data when relevant. Stitch is part of Talend, which also provides tools for transforming data either within the data warehouse or via external processing engines such as Spark and MapReduce. Transformations can be defined in SQL, Python, Java, or via graphical user interface.

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Connectors: Data sources and destinations

Each of these tools supports a variety of data sources and destinations.

Informatica

Informatica provides Cloud Connectors for more than 100 applications and databases. The only cloud data warehouse destination it supports is Amazon Redshift. It also support Pivotal's Greenplum on-premises platform. The only data lake destination it supports is Microsoft Azure SQL Data Lake. Developers can create new connectors using Informatica Connector Toolkit.

Jitterbit

Like other application integration platforms, Jitterbit typically replicates data changes one at a time between multiple SaaS, on-premises, and cloud applications as events happen, rather than pushing batches of data to a single central repository. Jitterbit claims to support more than 1,000 sources, and lists more than 200 of them on its website. Endpoints include SaaS platforms, databases, file formats, and transport protocols. Destinations include all source types, plus email and Salesforce Wave Analytics (Einstein Analytics) cloud datasets. Amazon Redshift, S3, and Snowflake are supported destinations.

Stitch

Stitch supports more than 100 database and SaaS integrations as data sources, and eight data warehouse and data lake destinations. Customers can contract with Stitch to build new sources, and anyone can add a new source to Stitch by developing it according to the standards laid out in Singer, an open source toolkit for writing scripts that move data. Singer integrations can be run independently, regardless of whether the user is a Stitch customer. Running Singer integrations on Stitch’s platform allows users to take advantage of Stitch's monitoring, scheduling, credential management, and autoscaling features.

Support, documentation, and training

Data integration tools can be complex, so vendors offer several ways to help their customers. Online documentation is the first resource users often turn to, and support teams can answer questions that aren't covered in the docs. Vendors of the more complicated tools may also offer training services.

Informatica

Informatica provides three levels of support. Basic Success is available during business hours. Premium Success offers 24x7 support for Priority 1 cases. Signature Support offers 24x7 support for all cases. Documentation is comprehensive. The company offers training through Informatica University.

Jitterbit

Jitterbit provides support via an online forum-based community and via online form submission. Documentation is comprehensive. Digital training materials are available.

Stitch

Stitch provides in-app chat support to all customers, and phone support is available for Enterprise customers. Support SLAs are available. Documentation is comprehensive and is open source — anyone can contribute additions and improvements or repurpose the content. Stitch does not provide training services.

Pricing

Informatica

Informatica has many products, each of which may have several optional components. The base version of Integration Cloud starts at $2,000 per month. The pricing of add-on tiers is undisclosed. Informatica provides a 30-day free trial for many of its products.

Jitterbit

Jitterbit provides three subscriptions tiers — Standard, Professional, and Enterprise — but pricing is not disclosed.

Stitch

Stitch has pricing that scales to fit a wide range of budgets and company sizes. All new users get an unlimited 14-day trial. After the trial, there's a free plan for smaller organizations and nonproduction workloads. Standard plans range from $100 to $1,250 per month depending on scale, with discounts for paying annually. Enterprise plans for larger organizations and mission-critical use cases can include custom features, data volumes, and service levels, and are priced individually.

Get started now

Which tool is best overall? That's something every organization has to decide based on its unique requirements, but we can help you get started. Sign up now for a free trial of Stitch.